Terms and Conditions

Welcome to UAE Transport! These Terms and Conditions outline the rules and regulations for the use of our website, topuproad.online, and the services provided by UAE Transport. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these terms, please do not use our site.

1. General Terms

UAE Transport offers logistics and supply chain services, including cargo transportation, warehousing, freight forwarding, and customs brokerage. These services are subject to availability and the terms specified below.

• Eligibility: By using our services, you confirm that you are at least 18 years old or have the legal capacity to enter into binding contracts.
• Account Registration: Some services may require you to create an account. You are responsible for keeping your login information secure and for any activity under your account.
• Changes to Terms: We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page, and continued use of the website constitutes your acceptance of any changes.

2. Bookings and Payments

When you book a service through UAE Transport, the following terms apply:

• Booking Confirmation: All bookings are subject to availability. You will receive a confirmation email once your booking is confirmed. If a service is unavailable, we will notify you and offer alternative options.
• Pricing: All prices listed on the website are in USD or AED and include applicable taxes unless otherwise stated. Prices are subject to change without prior notice.
• Payments: Payments must be made in full at the time of booking unless otherwise agreed. We accept major credit cards and other secure payment methods.
• Cancellation Policy: Cancellations must be made within the specified timeframe to avoid penalties. Refunds are subject to our cancellation policy, which varies depending on the service booked.

3. Changes to Bookings

If you wish to make changes to your booking, please contact us as soon as possible at [email protected]. While we will do our best to accommodate your request, changes may be subject to availability and additional fees.

4. Client Responsibilities

When using our services, you agree to the following:

• Ensure that all information provided during the booking process is accurate and complete.
• Comply with all local laws and regulations related to logistics and transportation, including customs and import/export requirements.
• Be aware of any shipping advisories or restrictions related to your destination.
• Take full responsibility for ensuring that your goods are adequately insured during transit. UAE Transport is not liable for any loss or damage to goods in transit unless explicitly agreed upon.

5. Intellectual Property

All content on the UAE Transport website, including text, images, logos, and other media, is the intellectual property of UAE Transport unless otherwise noted. You may not reproduce, distribute, or use this content without our written permission.

6. Limitation of Liability

UAE Transport is committed to providing high-quality services; however, we are not liable for:

• Any delays, cancellations, or changes to your logistics plans due to factors beyond our control (e.g., weather conditions, political events, or natural disasters).
• Injuries, accidents, or damages occurring during transportation, warehousing, or other services provided by third-party partners.
• Errors or inaccuracies in the information provided on our website, though we strive to ensure it is up-to-date and correct.

7. Third-Party Services

UAE Transport partners with trusted third-party providers to offer certain services, such as warehousing, transportation, and freight forwarding. While we work closely with these partners to maintain quality, we are not responsible for their actions, omissions, or service failures. You are encouraged to review the terms and conditions of any third-party provider before using their services.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when using our website and services. By using our website, you agree to the collection and use of your information as described in the Privacy Policy.

9. Dispute Resolution

In the event of a dispute related to your use of UAE Transport services or these Terms and Conditions, we will attempt to resolve the issue through negotiation. If a resolution cannot be reached, disputes will be governed by the laws of the United Arab Emirates and adjudicated in the competent courts of Dubai.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including but not limited to violations of these Terms and Conditions. Upon termination, you remain responsible for any outstanding payments.

11. Indemnification

By using UAE Transport services, you agree to indemnify and hold harmless UAE Transport, its affiliates, and partners from any claims, damages, losses, or legal proceedings arising from your use of our website or services, or your breach of these Terms and Conditions.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions or your use of our services, please contact us at [email protected]. We are happy to assist you and clarify any uncertainties.